Last Updated: March 8, 2026

1. Return Window

Request a return of an eligible product within 30 days after delivery.

2. Eligibility

• Products must be unused, uninstalled, unmodified, and resalable
• All components, manuals, accessories, and original packaging must be included
• Proof of purchase and order number are required
• Clearance, personalized, consumable, or hygiene-sensitive items may be final sale unless defective

3. Requesting a Return

Email support@bronkelar.com before returning anything. Include the order number, product, reason, and photographs for damaged or incorrect items.

4. Return Shipping

For preference changes or incorrect selection, return shipping is generally the customer's responsibility. Confirmed damaged, defective, or incorrect items receive an appropriate remedy.

5. Refunds

Approved refunds are sent to the original PayPal method, generally within 5–10 business days after inspection. Provider posting time may be additional.

6. Damage and Errors

Contact us within 7 days for visible damage, missing parts, defects, or incorrect products. Do not use or install the item before review.

7. Exchanges and Cancellation

Exchanges depend on stock. Cancellation requests should be submitted immediately and cannot be guaranteed after dispatch.

8. Contact

Email support@bronkelar.com.