Last Updated: March 8, 2026

1. Processing

Most paid orders are prepared within 1–3 business days, excluding weekends and holidays. Address checks, large orders, or busy periods may require more time.

2. Destinations

We ship to many destinations. Methods depend on the address, carrier coverage, product restrictions, and parcel size.

3. Estimated Transit

• Standard: generally 7–15 business days after dispatch
• Express: generally 5–10 business days where available
• Remote locations, customs, weather, and peak seasons may add time

Transit times are estimates, not guaranteed dates.

4. Charges and Tracking

Shipping charges shown at checkout depend on destination, weight, dimensions, and service. Tracking details are sent after dispatch when available; scans may take 48 hours to appear.

5. Address Accuracy

Customers must provide a complete address. Contact us immediately for corrections. Changes cannot be guaranteed after fulfillment begins.

6. Customs

Unless checkout states otherwise, import taxes, duties, brokerage, and customs charges are the recipient's responsibility.

7. Delayed or Damaged Parcels

Email us promptly with the order number and photographs. Keep all packaging while we review the case with the carrier.

8. Contact

Email support@bronkelar.com.